These Terms and Conditions apply to the use of the AI Geeks website, software platform, digital systems, and related services. By accessing, purchasing from, or using our website or services, you agree to these Terms and Conditions.
The website and services are operated by AI Geeks Limited, trading under the AI Geeks brand.
Registered address:
128 City Road, London, EC1V 2NX, United Kingdom.
In these Terms and Conditions, “AI Geeks”, “we”, “us”, and “our” refer to AI Geeks Limited.
AI Geeks Limited provides digital software systems designed for automation, workflow structuring, and system configuration.
Our services may include software access, automation tools, onboarding guidance, technical support, and other related digital services as described on the applicable product or service page.
Upon successful purchase, customers are granted a limited, non-exclusive, non-transferable licence to access and use the software for the duration and purpose specified for the selected package.
The purchase of a software licence does not transfer ownership of the software, source code, intellectual property, or other proprietary rights to the customer.
Customers must not copy, reproduce, distribute, resell, sublicense, reverse engineer, or otherwise exploit the software except where expressly permitted by law or authorised by AI Geeks Limited.
The software operates based on user-defined inputs, settings, configurations, and instructions.
Customers are responsible for how they configure and use the system and for ensuring that their use complies with applicable laws and third-party requirements.
The software may integrate with or be used in connection with third-party platforms or services selected or configured by the customer.
AI Geeks Limited does not own, operate, or control third-party platforms and is not responsible for their availability, functionality, policies, security, or performance.
Customers are responsible for complying with the applicable terms and conditions, licences, and policies of third-party platforms they use.
Software access is delivered electronically through login credentials, account activation, setup instructions, or other electronic means.
The issuance of access credentials or activation of the applicable software account constitutes electronic delivery and activation of the purchased service, subject to any applicable statutory consumer rights.
Customers are responsible for keeping their account credentials secure and must notify AI Geeks Limited of any unauthorised access.
Customers must provide accurate and complete information when purchasing or using the platform.
Customers must not:
AI Geeks Limited does not guarantee any particular business, financial, operational, or other outcome from the use of its software.
System performance and results may depend on user configuration, user inputs, third-party services, technical conditions, and other factors outside our reasonable control.
Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded or limited.
Support services may be provided depending on the selected package.
Where included, support may consist of onboarding guidance, technical assistance, troubleshooting, or other support described on the applicable product or service page.
The level and duration of support may vary between packages.
AI Geeks Limited may request account or identity verification where reasonably necessary for security, fraud prevention, compliance, payment processing, or other legitimate business purposes.
Failure to complete required verification may result in restricted, delayed, or suspended access where reasonably necessary.
All software, systems, designs, interfaces, documentation, branding, content, and other materials provided by AI Geeks Limited remain the property of AI Geeks Limited or its applicable licensors.
Except for the limited licence expressly granted under these Terms, no intellectual property rights are transferred to the customer.
Customers must not copy, reproduce, distribute, modify, publish, sell, licence, or otherwise exploit our intellectual property without prior written permission, except where permitted by law.
To the maximum extent permitted by applicable law, AI Geeks Limited will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from the use of the software or services.
AI Geeks Limited is not responsible for:
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
AI Geeks Limited may restrict, suspend, or terminate access where reasonably necessary if a customer:
Termination does not affect rights or obligations that accrued before termination.
AI Geeks Limited may update, modify, improve, suspend, or discontinue parts of the platform where reasonably necessary.
Where a change materially affects a customer’s paid service, AI Geeks Limited will take reasonable steps to communicate the change where required by applicable law or the relevant contractual terms.
AI Geeks Limited accepts payment through the payment methods displayed and made available to customers during checkout.
Depending on the customer’s location, currency, transaction type, and payment configuration, available payment methods may include Visa, Mastercard, and other payment methods supported by our authorised payment service providers and acquiring partners.
Where applicable, payments may be processed through PAYSTRAX and its associated payment-processing or acquiring services.
The availability of a particular payment method may vary according to the customer’s country, currency, transaction type, payment-provider requirements, and other applicable restrictions.
The applicable payment method and total amount payable will be displayed to the customer before payment is confirmed.
Customers may make purchases in the currencies displayed and supported on our website and checkout.
Supported transaction currencies may include, where enabled:
Additional currencies may be made available from time to time depending on payment-provider capabilities and approvals.
The applicable currency and total amount payable will be clearly displayed before payment is confirmed.
Where a customer’s payment card or account is denominated in another currency, the customer’s bank, card issuer, or payment provider may apply currency-conversion rates or additional fees. AI Geeks Limited does not control such third-party charges.
Payment is due when the customer places and confirms an order.
An order will only be considered successfully paid once the applicable payment transaction has been authorised and confirmed by the relevant payment service provider or acquiring partner.
AI Geeks Limited does not intentionally collect payments for products or services scheduled to be delivered more than three months in advance.
Unless expressly stated otherwise on the applicable product page and during checkout, AI Geeks Limited’s software licences, digital products, and related services are sold on a one-time payment basis.
A one-time purchase does not create an automatic recurring subscription or recurring card payment obligation.
If a recurring service is offered, it will be clearly identified as recurring before the customer completes the transaction, including the applicable amount, billing frequency, renewal terms, and cancellation conditions.
If a payment is declined, cancelled, reversed, or otherwise unsuccessful, the order will not be considered successfully paid.
Software access, licence activation, or other paid services may be withheld until successful payment has been received and confirmed.
Customers experiencing a failed payment may attempt payment again using an available payment method or contact their bank or card issuer where appropriate.
AI Geeks Limited may contact the customer where reasonably necessary to resolve a payment-related issue.
Prices and any applicable taxes will be presented to customers in accordance with applicable legal and tax requirements.
AI Geeks Limited is not currently registered for UK VAT. Where VAT or another indirect tax becomes legally applicable, the appropriate tax treatment will be applied in accordance with applicable law.
Customers remain responsible for any taxes, duties, or similar charges that may apply to them under the laws of their jurisdiction where such amounts are not required to be collected directly by AI Geeks Limited.
AI Geeks Limited provides its products and services in countries and regions where the services are legally permitted and technically available.
Availability may be subject to applicable laws, regulatory requirements, sanctions, payment-provider restrictions, and other geographical or compliance requirements.
AI Geeks Limited may restrict or decline transactions from particular countries or regions where required by law, regulation, payment-provider requirements, or internal compliance policies.
The availability of a product, payment method, or service may therefore vary depending on the customer’s location.
Refunds are handled in accordance with the Refund Policy published on the website.
The Refund Policy sets out the applicable refund-request period, refund eligibility requirements, review process, approved-refund processing timeframe, and methodology for calculating any applicable partial refund.
Nothing in these Terms or the Refund Policy is intended to limit any statutory consumer rights that apply to the customer.
Payments are processed using authorised third-party payment service providers and acquiring partners.
Where PAYSTRAX is used for payment processing or acquiring, the payment transaction may be processed through PAYSTRAX’s applicable payment-processing and acquiring infrastructure.
AI Geeks Limited does not intentionally store complete payment card details unless expressly required and supported by the applicable payment-processing arrangement.
Further information about payment and personal-data processing is provided in our Privacy Policy.
Where applicable, customers who are consumers retain the rights provided to them under applicable consumer protection laws.
Nothing in these Terms is intended to exclude, restrict, or override mandatory rights or remedies available to consumers under applicable law.
Where digital content or digital services are supplied immediately after purchase, any legally required customer acknowledgement or consent concerning immediate supply and applicable cancellation rights will be obtained through the applicable checkout or account process.
AI Geeks Limited may update these Terms from time to time.
The updated version will be published on the website with an updated effective date where appropriate.
Where required by law, customers will be given appropriate notice of material changes.
These Terms are governed by the laws of England and Wales.
Where the customer is a consumer, nothing in these Terms affects any mandatory consumer rights or protections that apply in the customer’s country of residence.
For questions regarding these Terms and Conditions, customers may contact AI Geeks Limited using the contact details provided on the website.
AI Geeks Limited
128 City Road
London
EC1V 2NX
United Kingdom
